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サービスサイエンス研究センター 2012～2019 >
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z14-10-1. 雑誌掲載論文 >
このアイテムの引用には次の識別子を使用してください:
http://hdl.handle.net/10119/10950
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| タイトル: | オントロジー工学に基づくサービスの本質的性質の考察 |
| 著者: | 住田, 光平
來村, 徳信
笹嶋, 宗彦
高藤, 淳
溝口, 理一郎 |
| キーワード: | service
service modeling
service property
definition of service
ontology |
| 発行日: | 2012-03-27 |
| 出版者: | 人工知能学会 |
| 誌名: | 人工知能学会論文誌 |
| 巻: | 27 |
| 号: | 3 |
| 開始ページ: | 176 |
| 終了ページ: | 192 |
| DOI: | 10.1527/tjsai.27.176 |
| 抄録: | Although many definitions of services have been proposed in Service Science and Service Engineering, essentialities of the notion of ``service" remain unclear. Especially, some existing definitions of service are similar to the definition of function of artifacts, and there is no clear distinction between them. Thus, aiming at an ontological conceptualization of service, we have made an ontological investigation into the distinction between service and artifact function. In this article, we reveal essential properties of service and propose a model and a definition of service. Firstly, we extract 42 properties of service from 15 articles in different disciplines in order to find out fundamental concepts of service. Then we show that the notion of function shares the extracted foundational concepts of service and thus point out the necessity of the distinction between them. Secondly, we propose a multi-layered model of services, which is based on the conceptualization of goal-oriented effects at the base-level and at the upper-level. Thirdly, based on the model, we clarify essential properties of service which can distinguish artifact function. The conceptualization of upper-effects (upper-service) enables us to show that upper-services include various effects such as sales and manufacturing. Lastly, we propose a definition of the notion of service based on the essential properties and show its validity using some examples. |
| Rights: | Copyright (C) 2012 人工知能学会. 住田 光平, 來村 徳信, 笹嶋 宗彦, 高藤 淳, 溝口 理一郎, 人工知能学会論文誌, 27(3), 2012, 176-192. http://dx.doi.org/10.1527/tjsai.27.176 |
| URI: | http://hdl.handle.net/10119/10950 |
| 資料タイプ: | publisher |
| 出現コレクション: | z14-10-1. 雑誌掲載論文 (Journal Articles)
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このアイテムのファイル:
| ファイル |
記述 |
サイズ | 形式 |
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| 19019.pdf | | 2208Kb | Adobe PDF | 見る/開く |
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