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z14-10-1. 雑誌掲載論文 >
このアイテムの引用には次の識別子を使用してください:
http://hdl.handle.net/10119/10953
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| タイトル: | Are Services Functions? |
| 著者: | Sumita, Kouhei
Kitamura, Yoshinobu
Sasajima, Munehiko
Mizoguchi, Riichiro |
| キーワード: | service
function
ontology |
| 発行日: | 2012 |
| 出版者: | Springer |
| 誌名: | Lecture Notes in Business Information Processing |
| 巻: | 103 |
| 開始ページ: | 58 |
| 終了ページ: | 72 |
| DOI: | 10.1007/978-3-642-28227-0_5 |
| 抄録: | This paper proposes an ontological definition of services. Such a definition is one of the fundamentals of service research. The understanding of essentialities of the notion of services as its definition, which differentiates services from the other notions, contributes proper modeling and conceptualization of services in services design and knowledge management of services. The existing definitions and characteristics of services, however, cannot differentiate services from other concepts: especially function of product. In this paper, we propose a new definition of services based on ontological consideration. Our definition can differentiate services from product functions. Firstly, we discuss the problem of the existing definitions and characteristics about the distinction. Secondly, we explain our definition and the essential characteristics of services using an ontological model of services. Lastly, we demonstrate its applicability of our definition using some examples and compare it with the existing definitions. |
| Rights: | This is the author-created version of Springer, Kouhei Sumita, Yoshinobu Kitamura, Munehiko Sasajima, Riichiro Mizoguchi , Lecture Notes in Business Information Processing, 103, 2012, 58-72. The original publication is available at www.springerlink.com, http://dx.doi.org/10.1007/978-3-642-28227-0_5 |
| URI: | http://hdl.handle.net/10119/10953 |
| 資料タイプ: | author |
| 出現コレクション: | z14-10-1. 雑誌掲載論文 (Journal Articles)
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このアイテムのファイル:
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記述 |
サイズ | 形式 |
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| 19026.pdf | | 693Kb | Adobe PDF | 見る/開く |
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