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Please use this identifier to cite or link to this item: http://hdl.handle.net/10119/15310

Title: 宿泊業におけるおもてなしの知と技のマネジメント
Authors: 森下, 俊一郎
Authors(alternative): もりした, しゅんいちろう
Keywords: Omotenashi
Hospitality
Lodging industry
Tacit and Explicit knowledge
Japanese inns
Customer satisfaction
Case study
Text data analysis
Issue Date: Mar-2018
Description: Supervisor:小坂 滿隆
知識科学研究科
博士
Title(English): Managing Knowledge and Skill of Omotenashi in the Lodging Industry
Authors(English): Morishita, Shunichiro
Language: jpn
URI: http://hdl.handle.net/10119/15310
Academic Degrees and number: 甲第1038号
Degree-granting date: 2018-03-23
Degree name: 博士(知識科学)
Degree-granting institutions: 北陸先端科学技術大学院大学
Appears in Collections:D-KS. 平成29年度 (Jun.2017 - Mar.2018)

Files in This Item:

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abstract.pdf英文要旨67KbAdobe PDFView/Open
paper.pdf本文3385KbAdobe PDFView/Open
summary.pdf内容の要旨及び論文審査の結果の要旨257KbAdobe PDFView/Open

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