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このアイテムの引用には次の識別子を使用してください: http://hdl.handle.net/10119/3911

タイトル: Forecasting of Leaving Probability of Customer by Using Data Mining
著者: Lung, Shu Lin
Wen, Chin Chen
キーワード: data mining
forecasting model
Neural network
Decision tree
Logistic curve
発行日: Nov-2005
出版者: JAIST Press
抄録: To predict the leaving customers in telecommunication service, in this study, a forecasting procedure is proposed based on data mining. In the procedure, significant variables are first investigated by testing collected data of customers’ behavior in this procedure. Then these variables are employed to fit appropriate forecasting models by adopting data mining tools as Neural network, Decision tree and Logistic curve. The method of “Lift value” [1] is adopted to evaluate these models and select an optimal one. Finally, the proposed optimal model is applied to forecast the leaving probability of ADSL (Asymmetric Digital Subscriber Line) subscriber in telecommunication. The obtained results show our proposed model is five times in accuracy than those not use any forecasting model.
記述: The original publication is available at JAIST Press http://www.jaist.ac.jp/library/jaist-press/index.html
IFSR 2005 : Proceedings of the First World Congress of the International Federation for Systems Research : The New Roles of Systems Sciences For a Knowledge-based Society : Nov. 14-17, 2121, Kobe, Japan
Symposium 5, Session 3 : Data/Text Mining from Large Databases Data Mining
言語: ENG
URI: http://hdl.handle.net/10119/3911
ISBN: 4-903092-02-X
出現コレクション:IFSR 2005

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