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School of Information Science >
JAIST Research Reports >
Research Report - School of Information Science ： ISSN 0918-7553 >
IS-RR-1996 >
Please use this identifier to cite or link to this item:
https://hdl.handle.net/10119/8370
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| Title: | A user behavior model of organizational knowledge support |
| Authors: | Kadowaki, Chie
Yamakami, Toshihiko
Kokogawa, Tomohiro
Sugita, Keizo
Kunifuji, Susumu |
| Issue Date: | 1996-06-20 |
| Publisher: | 北陸先端科学技術大学院大学情報科学研究科 |
| Magazine name: | Research report (School of Information Science, Japan Advanced Institute of Science and Technology) |
| Volume: | IS-RR-96-0016 |
| Start page: | 1 |
| End page: | 18 |
| Abstract: | In this paper, we analyze user behaviors in accessing to organizational knowledge. As results of this analysis, some interesting accessing patterns are observed. Based on these patterns, we propose a user behavior model called "Hurdle Jumping Model". Factors of this model are purpose of the use, expectation to the service and clue of the use. These factors have a close relation to cooperation in a group. They can be supported by reinforcing or noticing of themselves. For example, it is possible that a consumer who is a free rider on knowledge, turns into a producer by noticing of the activity of knowledge sharing to extend the scope of purpose of the use. Finally, we show an implementation which promotes knowledge sharing by noticing. |
| URI: | https://hdl.handle.net/10119/8370 |
| Material Type: | publisher |
| Appears in Collections: | IS-RR-1996
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Files in This Item:
| File |
Description |
Size | Format |
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| IS-RR-96-0016.pdf | | 820Kb | Adobe PDF | View/Open |
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